About Us

Nexus Collections Pty Ltd is a Brisbane based commercial debt recovery and credit management specialist formed in 1994.

Over the years our business has evolved to become a leader in the commercial debt collection and credit management sector.

Our technology is first class, our people are first class and our service remains, first class.

In today’s competitive business environment, many of our larger competitors have elected to offshore their debt collection staff to minimise costs and create global efficiencies. We find it hard to see how this can possibly benefit their clients or our local economy.

At Nexus, we only employ local staff, with our operations centre based on the Gold Coast in Queensland. Whilst our specialist knowledge is local, our reach remains truly global through a network of affiliates and professional advisors.

The team at Nexus have a wealth of experience with all of our frontline account managers having more than 10 years hands-on debt collection and credit management experience.

In our business, experience and knowledge are everything. The ability to counter every argument only comes from having heard every argument.

Steve Downs, Managing Director & Licensee started his career in debt recovery with a major bank in 1987 moving into private enterprise working in fraud investigation, internal investigations and loss recovery for a major Australian private label credit card provider.

Steve is a member of the Australian Institute of Credit Management and is a Commissioner for Declarations in Queensland.

Our diversity is evidenced by the depth in our client base with some of our larger clients consisting of accounting firms, architects, doctors, lawyers, earth movers, transport operators, engineers, retailers and wholesalers.

If you provide credit terms to your customers, we can help you too.

“Our commitment is to provide you with service beyond your expectation every time we work together, because that’s how great partnerships are created.”

LET’S TALK (07) 3287 2433